Welcome to the Sapphire Family

As part of the Sapphire family our level of care doesn’t end once you hand over the money. Remember that, as a Sapphire Spa owner, you’re protected by our lifecare commitment; just contact the team at your local store or call our Head Office on 1300 069 772 and we'll get back to you as soon as we can.

PREPARE for your spa

Everything you need to know once you’ve bought your spa, where to put it at home & how to prepare for the delivery.

INSTALL your spa

Everything you need to know as you’re installing your spa, including technical information for your tradies.

ENJOY your spa

We know all you want to do is jump in - nobody wants to read the manual! As part of the Sapphire Family we’re here to guide you every step of the way with simple instructions & practical videos, as you enjoy your new spa at home.

Tips & Tricks

We understand nothing ever goes to plan so here’s the knowledge we’ve accumulated over the years.

mySpa@Home help

This is a comprehensive collection of ‘how to’ videos, manuals & quick references guides to have right by your side as you enjoy your new purchase.