Proudly Australian made & family owned
Earning the right to display the Aussie Made certification on ALL our spas
Sapphire Spas was founded with a clear mission: to establish a unique niche in the market by manufacturing premium quality spa pools, competitively priced, and built to endure Australia’s distinctive environmental conditions and beyond. Over the past 20 years, our brand has become synonymous with design excellence, superior quality, innovation, and outstanding customer service.
Our primary focus is to deliver exceptional value for our customers by providing a high-quality, long-lasting product. Each spa is meticulously crafted in-house, adhering to the strictest Australian Standards, and backed by our ‘lifecare commitment.’ As a proudly Australian-designed and manufactured spa brand, we offer a trusted warranty supported by our stringent quality control processes in manufacturing.
For over 20 years, we have been building spas at our Pakenham, Victoria facility, continually refining and enhancing our products. Our commitment to improvement extends to every aspect of our spas, including pump performance, seat configuration, jet massage, and product longevity. We strive to provide our customers with the best long-term value in the industry.
At Sapphire Spas, we place great importance on collaborating with our local supply chain partners. We take pride in supporting the Australian economy by sourcing materials and components locally, whenever possible. This approach also allows us to ensure quality control through close collaboration with our trusted suppliers. While a Sapphire Spa may not be the least expensive option available, we wholeheartedly believe that our products represent the best value in the market.
On behalf of the entire Sapphire Spas team, we thank you for your interest and invite you to experience the unparalleled quality and innovation of our Australian-made spas.
Join our production team on a tour of our state-of-the-art factory, where you can witness firsthand the dedication, expertise, and passion of the people who create our prestigious products, as well as gain insight into what sets us apart as a truly Australian manufacturer.
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Fully equipped with advanced facilities, our Victorian manufacturing plant is designed for maximum flow through production which enables us to care for our environment by conserving energy & our natural resources
Sapphire Spas remain committed to the environment and continue to explore and invest in sustainable practices.
Our investment into solar power will help rein in our overall operating costs with a significant 83kilowatts of capacity recently installed, in addition to our previous roll-out of 120kw capacity.
Rainwater from our massive roof surface is collected in tanks which is supplied to our water testing station where water is utilised in our 24/7 testing procedures
Having sourced sustainably grown timber for our cabinet construction means we're not 'taking' from the earth; we replenish these purpose grown plantations to conserve natural resources
Build local and buy local results in lower transportation costs
We're always looking to for where we can make improvements to our flow-through production facility to minimise the energy consumption required to built every spa
Our marketing / support / technical information is updated weekly on our website as an online resource to reduce our reliance on printed materials
Our retail partners work with our team to manage ordering, delivery, service, warranty & support locally to reduce the cost of logistics
From raw materials to end product in our showrooms, the Sapphire team are committed to consistent exploration and application of sustainable practices which protect our Earth to ensure the best outcome for humanity whilst still enjoying the luxury of a spa pool
Our commitment is obvious - we are in this for the long run!
The 'green & gold kangaroo' logo is Australia's most trusted, recognised and widely used country of origin symbol, and is underpinned by a third-party accreditation system, which ensures products that carry the logo are certified as 'genuinely Australian'.
That means our customers can be sure they’re buying authentic, premium-quality products that originate from our clean, green environment and that are made to demanding Australian standards.
Read more about 'How we've Achieved Aussie Made Certification'
Sapphire Spas warrants against water loss due to defects in the spa shell structure for ten years from the original date of purchase
Sapphire Spas warrants the timber cabinet against defects for a period of five years from the original date of purchase
Sapphire Spas warrants the interior surface of the spa shell against blistering, cracking or delaminating for five years from the original date of purchase
Sapphire Spas warrants all electrical equipment (pumps, heater, blower and control system) against malfunction due to defects in material and workmanship for three years from the original date of purchase
Sapphire Spas warrants all jets and fittings, including air controls & divertors etc for a period of three years from the original date of purchase