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Sapphire Spas warrants against water loss due to defects in the spa shell structure for ten years from the original date of purchase
Sapphire Spas warrants the timber cabinet against defects for a period of five years from the original date of purchase
Sapphire Spas warrants the interior surface of the spa shell against blistering, cracking or delaminating for five years from the original date of purchase
Sapphire Spas warrants all electrical equipment (pumps, heater, blower and control system) against malfunction due to defects in material and workmanship for three years from the original date of purchase
Sapphire Spas warrants all jets and fittings, including air controls & divertors etc for a period of three years from the original date of purchase
The 'green & gold kangaroo' logo is Australia's most trusted, recognised and widely used symbol which ensures products that carry the logo are certified as 'genuinely Australian'.
This means you can be sure you’re buying authentic, premium-quality products that originate from our clean, green environment and are made to demanding Australian standards.
Read more about 'How we've Achieved Aussie Made Certification'
Sapphire Spas is a proudly Australian-owned and operated company committed to producing top-tier spas using the finest components sourced from industry-leading suppliers. Our lifecare commitment underpins every spa we manufacture, providing our customers peace of mind. We take immense pride in the quality of our products, a testament to our 20+ years of spa manufacturing experience in Pakenham, Victoria. Our state-of-the-art manufacturing plant and unwavering commitment to quality have propelled our products to new heights of excellence.
We understand that purchasing a spa is a significant investment, like buying a car or a home. Therefore, we strive to make the experience as special as possible. Our spas are hand-delivered with meticulous attention to detail, and our lifecare commitment ensures ongoing support. This includes phone support, mySpa@Home tutorials, and YouTube video demonstrations. Should you have any queries about your new spa, our Australia-based team is always ready to assist.
Sapphire Spas has established partnerships with pool and spa stores across Australia and New Zealand to ensure localised service and support. This network of partners allows us to provide you with a local showroom, delivery, service, and support, no matter where you are.
Why Choose Sapphire?