Your Sapphire Spa will require some maintenance every now and then. It is important that you make specific times to give your spa the ‘once over’, probably every 3 to 4 months.
The following is a guideline that you may like to follow:
- Disconnect the power source.
- Drain the water from your spa.
- Remove any dirt or sand and inspect the acrylic surface.
- Remove filters and clean as suggested.
- Treat and stain cabinet (if required).
- Clean your hardcover as suggested.
- Remove your headrests and clean.
- Refit all spa products and refill spa.
This involves removing your filter cartridges once a fortnight depending on use, hosing them down to remove debris or even soaking them in a filter cartridge cleaner. Your filters will need to be replaced every 12-18 months depending on use.
It is recommended to drain one third of your spa water every three months to refresh your system and maintain good, clean water again, but a full drain every 6 to 12 months. This will be determined by which sanitisation system your spa is fitted with and how often the spa is used. A water test from your local pool & spa store will tell you when its time to drain based on the total number of dissolved solids in the water which can make it difficult to maintain balance of the water and hamper the sanitiser effectiveness.
Your Sapphire Spa is manufactured from the highest grade acrylic material available. To ensure that it keeps its finish for many years, a small amount of maintenance is required periodically.
Acrylic is very easy to clean and generally stains and dirt will not adhere to the surface, however you may wish to wipe down the acrylic surface with a soft, damp cloth/sponge and a nonabrasive cleaner (ex. Methylated spirits) after use or during your normal maintenance program.
For more stubborn marks, your should consult your Sapphire Spa dealer for advice on a recommended acrylic surface cleaner.
May occur in acrylic surface as fine lines when spa is exposed to extremely high temperatures even with cover on. These are non structural and not covered under warranty.
You may also experience surface scratches caused by general wear and tear. If so, it is strongly recommended that you consult your Sapphire Spas dealer before attempting to remove them using the following method. Apply car polish or a similar product and lightly rub out the scratch in a circular motion.
Sunlight & UV exposure
Do not expose the acrylic shell to direct sunlight or UV for any prolonged period as this may have a detrimental effect on the surface and possibly void warranty.
Dirt & sand
Avoid allowing dirt and sand, caused by bathers entering the spa, simply by placing a mat or footbath in the entry areas of the spa. This will assist in the easier maintenance of the acrylic surface.
If you have chosen a cedar cabinet for your spa, you can rest easy knowing it has been engineered and designed with the highest grade 20mm western red cedar available and has been treated with premium grade, mould resistant stain. Regular treatment of the cabinet will enhance the natural look of the cedar and ensure that your spa will always be the centre piece in its location for many years to come. Consult your dealer for the ideal product to stain and protect your cabinet. To treat your cabinet you will need to lightly sand the timber, then apply a good even coat of stain. Small marks and scratches can be treated the same way. Your cabinet life will depend on how you choose to maintain it and harsher conditions will determine how often the timber requires treatment. If you notice the cedar losing its richness of colour, it may be time for a treatment. Sapphire Spas recommend treatment after 6 months of usage, and then periodically every 12 months.
Duratek cabinets must be washed down with a soap and water solution every 12 months.
Your Sapphire Spa is supplied with a vinyl, key lockable hardcover. All hardcovers contain unique heat sealed foam to prevent moisture retention which can result in added weight and sagging. Our spa covers are top stitched to add strength and durability and use unique, fully key lockable ABS locks.
Maintaining your hardcover should be part of your regular maintenance routine. Dirt acts as an abrasive to the vinyl and can cause wear to the folds, seams and stitching. Keeping your cover clean is quiet simple but you must follow a routine for cleaning and treatment with a vinyl protector. Your local Sapphire Spa dealer will be able to assist you with an ideal vinyl protectant.
For long lasting results we suggest: • Rinse the cover with cool water using a garden hose. • Spray with your preferred protectant and wipe clean. • For stubborn dirt we suggest a small sponge, similar to one you would use on your car. • Rinse again thoroughly with water. • Do not allow children or pets to walk or jump on the hardcover. • Do not lift or pull your cover by its straps, flaps, skirts or heat seals. • Never use laundry/dish washing detergents, abrasives, alcohol based products or harsh household cleaners. These can actually remove some of the top coat and cause premature vinyl failure. • Rotate foam inserts if you notice any sagging or water pooling.
Your Sapphire Spa headrests are designed for bather comfort and require very little maintenance. It is recommended that you remove your headrests to clean behind them when you drain your spa. The headrests are secured by two small lugs at the back and can easily be pulled off with your hands. Thoroughly clean the head rests with a damp cloth or sponge. The headrests are covered by a warranty of two years exclusive only to Sapphire Spas. With care and good chemical balance your head rests will last many years.